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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Yesy Escarcega

Yesy Escarcega

November 25, 2024

5  out of  5
rating by Yesy Escarcega
"Sandra es excelente, tuve muy buena atención me dio un excelente pago de aseguranza estoy muy agradecida por todo."
Profile photo of Jelking Martinez Rugama

Jelking Martinez Rugama

November 19, 2024

4  out of  5
rating by Jelking Martinez Rugama
"Muy buena atención , muy amables"
We responded:
"Muchas gracias por su review Jelking. Aqui estamos para servirle. Déjenos saber que podemos hacer para mejorar nuestro servicio. Disfrute su dia, Joe Etten "
Profile photo of Joel Arroyo

Joel Arroyo

October 16, 2024

5  out of  5
rating by Joel Arroyo
"Muy buena la atención, y el equipo responde todas tus dudas o preguntas, la asistencia es muy buena"
We responded:
"Joel, Thank you for your kind words about our team! Muchas Gracias! Dejenos Saber cualquier cosa que necesite. -Joe"
Profile photo of Angelica Alvarez

Angelica Alvarez

October 15, 2024

5  out of  5
rating by Angelica Alvarez
"Excelente servicio, Sandra es muy amable, proporciona la información que necesitas y me resolvió las dudas que tenía, sin duda su actitud de servicio es la mejor ☺️"
We responded:
"Gracias por sus comentarios Angelica! Estamos para servirle! - Joe "
Profile photo of Karen Youngquist

Karen Youngquist

May 10, 2024

5  out of  5
rating by Karen Youngquist
"Transitioning my car and house insurance was facilitated very smoothly by former agent and new agent, Sandra, working in tandem on my behalf. Thank you for making my welfare your priority!"
We responded:
"Karen, Thank you for sharing about your experience with Sandra. I appreciate that you took the time to write a review and let me know. My office, Sandra, and I will do our best to keep your welfare our priority! -Joe "
Profile photo of The Michael W. Johnson

The Michael W. Johnson

April 12, 2024

5  out of  5
rating by The Michael W. Johnson
"Excellent service when filing a claim."
We responded:
"Mike, Thank you for sharing about your claims experience with my office. We strive to provide excellent service with every claim. Thank you again, I appreciate it! -Joe"
Profile photo of Alejandra Velazquez

Alejandra Velazquez

April 9, 2024

5  out of  5
rating by Alejandra Velazquez
"Gracias excelente trabajo y mucho amabilidad"
We responded:
"Hola Alejandra, muchas gracias por tus comentarios, que bueno que tuvistes una buena experiencia con Sandra. Esperamos poderte servir por mucho tiempo. -Joe"
Profile photo of Milena Suárez

Milena Suárez

April 9, 2024

5  out of  5
rating by Milena Suárez
"Excelente servicio 10/10. Sandra es una muy buena persona, eficiente y es muy clara con su asesoría, explica muy bien y aclaró todas las dudas que yo tenía. Para mi es muy importante el servicio al cliente y se nota que ese trabajo ellos lo hacen con gusto, así que los recomiendo 100%."
We responded:
"Milena, gracias por compartir! Enverdad te lo agradecemos mucho. Que bien que compartistes con Sandra, ella a ayudado a mucha gente a estar bien informados sobre su seguro. - Joe"
Profile photo of Meg Voigtschild

Meg Voigtschild

March 28, 2024

5  out of  5
rating by Meg Voigtschild
"I appreciate the personal service by Joe and all his staff."
We responded:
"Meg, We love helping great customers like you! I appreciate the time you took to give this feedback. Thank you and we will continue to do our best for you!"
Profile photo of Claire Warren

Claire Warren

March 20, 2024

5  out of  5
rating by Claire Warren
"Knowledgeable and helpful service!"
We responded:
"Claire, Thank you for the 5 star review! We strive to provide great service and do what is best for our clients. Thank you again! -Joe"
Profile photo of Jerry Wilson

Jerry Wilson

January 23, 2024

5  out of  5
rating by Jerry Wilson
"Agent and staff were nice to the tech guy in their office. Bet they are even nicer to customers."
We responded:
"Jerry, Thank you for the kind words. It was great working with you! -Joe"
Profile photo of Wenzhong Zhu

Wenzhong Zhu

September 17, 2023

5  out of  5
rating by Wenzhong Zhu
"I bought home and car insurance with Sandra's help last month. Sandra is very professional. She provides and explains their offerings to match my need as good as possible, and always answer my questions quickly. I strongly recommend Joe Etten State Farm office to anyone."
We responded:
"Wenzhong, Thank you for the very kind review! Also, thank you for the kind words about Sandra. She is a remarkable insurance professional! -Joe"
Profile photo of jose gomez

jose gomez

August 24, 2023

5  out of  5
rating by jose gomez
"Espectacular, Sandra es una persona muy amable y cordial; también está muy preparada en lo que se refiere a seguro. Gracias State Farm."
We responded:
"Jose, Thank you for the kind words about Sandra! She is definitely spectacular! Thank you, Joe"
Profile photo of Diana Sofía Arévalo Medina

Diana Sofía Arévalo Medina

June 7, 2023

5  out of  5
rating by Diana Sofía Arévalo Medina
"Excelente servicio! Sandra muy amable y comunicativa nos fue de mucha ayuda tu asesoría."
We responded:
"Diana, Thank you for your kind words about Sandra! She is excellent! Welcome to the State Farm family and our office! Joe "
Profile photo of jorge radames pellicer rovira

jorge radames pellicer rovira

May 4, 2023

5  out of  5
rating by jorge radames pellicer rovira
"Excelente persona, el trato ha sido realmente maravilloso, muy impresionado con la señorita Sandra y todas sus explicaciones con respecto a mis temas de interés al respecto..."
We responded:
"Thank you for the wonderful review recognizing Sandra and her efforts to provide you with the customer care that you deserve, Jorge! We appreciate your kind feedback and we look forward to assisting you with any of your insurance questions or needs!"
Profile photo of Maria Abdala López

Maria Abdala López

April 12, 2023

5  out of  5
rating by Maria Abdala López
"Estamos muy Felices de que Sanda Porras nos atienda,tiene un excelente servicio al cliente,siempre busca las mejores opciones para lo que necesites. super recomendado. Cotiza con ellos te ayudaran en todo."
We responded:
"Maria, we are so glad to hear how Sandra was able to help you with your insurance needs! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
Profile photo of Kevin Mazanec

Kevin Mazanec

March 17, 2023

5  out of  5
rating by Kevin Mazanec
"Brie and the team are great to work with! Don't have a single complaint. Feels nice to know that when I call I am guaranteed to speak to a real person that can assist me."
We responded:
"Kevin, Thank you for the wonderful review recognizing Brie and her efforts. We appreciate your kind feedback and we look forward to assisting you with any of your insurance questions or needs!"
Profile photo of Shirley Archila

Shirley Archila

February 28, 2023

5  out of  5
rating by Shirley Archila
"Sandra did such an amazing job explaining to me what insurance is and what we needed for our townhome! I’ve never bought insurance before so she really helped me understand what everything means. She helped me pick the right policy for our home!"
We responded:
"Hi, Shirley! Thank you for the shoutout for Sandra! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs!"
Profile photo of Miguel Hernández San Nicolas

Miguel Hernández San Nicolas

February 27, 2023

5  out of  5
rating by Miguel Hernández San Nicolas
"My experience with state farm has been fantastic! Being new to the country and eager to find a good insurer, I googled and the first result I got is state farm. After finding the phone number, I called Joe Etten's agency, where they have very good customer service, especially Sandra who guided me step by step and offered me great insurance offers, and was able to answer each of my questions without hesitate. Thank you Joe Etten and team for providing such excellent service!"
We responded:
"Thank you so much Miguel! Sandra IS incredible and I’m glad you were able to experience her greatness! We will always give our best insurance advice!"
Profile photo of Jay Maki

Jay Maki

September 23, 2022

5  out of  5
rating by Jay Maki
"Sandra was very helpful in the process to transition our insurance policies to State Farm. She helped in the comparison of our current policies to their offerings to ensure our coverage was as good or actually better coverage. Her response time was excellent and her knowledge of the insurance business is apparent. I would recommend the Joe Etten State Farm office to anyone."
We responded:
"Jay, Sandra always strives to provide you with the insurance you need at a value you deserve and great customer care! Thank you for taking the time to share your experience with our agency and for your kind words recommending our services to others. It is a wonderful compliment to us. We are honored to have earned your trust and we look forward to providing you with your insurance needs for many years to come! -Joe"
Profile photo of Victor Ariza

Victor Ariza

August 10, 2022

5  out of  5
rating by Victor Ariza
"Excellent customer service. My agent Sandra Porras went beyond my expectations to explain things clearly and with honesty."
We responded:
"Victor, thank you for sharing your experience with Sandra. She exceeds expectations for all her clients every day!"
Profile photo of Ed Sarquis

Ed Sarquis

July 21, 2022

5  out of  5
rating by Ed Sarquis
"Sandra is amazing! She responds timely and professionally gives you all the options possible and also gives you detailed information to help you make an informed decision on your insurance needs. I will not hesitate to recommend Sandra to all my family and friends."
We responded:
"Ed, Thank you for the kind words about Sandra. Yes! She is amazing! -Joe"
Profile photo of Katie Opp

Katie Opp

April 27, 2022

5  out of  5
rating by Katie Opp
"I can honestly say that not only is Joe a Wonderful agent, everyone in this office is amazing! My family has been with Joe since 2014 and have Yet to be disappointed. Each person takes time to listen and help with Everything question you can come up with. The speed is also amazing!! If you need something quickly, they are on top of it. Don’t hesitate to go here!!!"
We responded:
"Katie! Thank you for the wonderful review. As you know we truly care about our customers and are here to help. Thank you for continuing to trust us with your insurance needs!"
Profile photo of Lady Aries

Lady Aries

December 8, 2021

5  out of  5
rating by Lady Aries
"I am AMAZED at the level of helpful service this branch provides. To be clear, I don't have coverage from these agents but I'm seriously considering a switch. I manage a Subway down the street and on a particularly cold day, I went to run the banking and my car battery was completely dead. I was in the middle of my shift and stressing about what I was going to do. Sandra came into my store to get some lunch and my car problems came up while chitchatting on the line. She gave me a ton of recommendations about what I could do through my current insurance and community but what she actually did blew me away. She returned to my store about 15 minutes later with jumper cables and HELPED ME JUMP MY CAR. She is an absolute angel! I'm sure the level of care and support they give to their customers must be unparalleled. THANK YOU SANDRA!"
We responded:
"Thank you for sharing your story about our angel Sandra! We can't wait to show you what State Farm has to offer! -Joe"
Profile photo of cosme ruiz

cosme ruiz

August 5, 2021

5  out of  5
rating by cosme ruiz
"Personal háblame y hablan español para cual quier duda que tengas. Tengo más de 5 años y los que falta."
We responded:
"Ivan, Gracias por ser nuestro cliente todos estos años! Agradecemos mucho tu comentario. –Sandra & Joe"